Bureau is a no-code, identity decisioning platform that offers businesses the complete range of risk, compliance and ongoing fraud monitoring solutions innovated with AI. Using next-generation orchestration, Bureau provides businesses contextualized insights that lead to absolute decisions about digital identity trustworthiness, making it easier for consumers to transact and preventing bad actors from slipping by.
Bureau helps businesses achieve growth, operate efficiently, and curtail fraud attacks as well as regulatory risks, ultimately saving businesses millions of dollars. Bureau has raised $20.5M total in funding from leading investors in the US and Southeast Asia.
Although Bureau is a master in protecting data from fraudulent activities, creating a trustworthy guaranteed network, verifying Identity, KYC, and onboarding, there are 3 main challenges they faced before implementing Zime.
Sales plays adoption: Getting to learn about the prospect’s pain point is the first and most important step of the sales process. This is why it’s important to ask the right questions and establish a clear impact on discovery calls.
Hard to coach reps: Though Bureau was using Fireflies for note taking, if the tool lacks context on your business and customers, it’s hard to use the call notes to coach reps which results in missed opportunities and deals not fully explored.
Win-loss analysis: It was hard to manually update the CRM, and due to limited insights and visibility on the deal risks, time to value was much longer and productivity of the reps was going down.
From an ocean of sales tools, Zime was picked as the solution it to help solve:
Checklist pre and post calls for better discovery of the potential client and overall sales adoption.
Hurdles in coaching reps effectively due to lack of accurate data.
Win-loss analysis -updating CRM and visibility of deal risks along the way.
Goal was for the sales team to adhere to Zime Actions as the checklist on calls, perform better discovery, convert deals faster and at a higher rate, while also saving time on mundane tasks like manual CRM updates and feel productive overall.
When sales reps are on discovery calls, they need to ask all the right questions so that they can understand their prospects' pain points and better position Bureau as the right solution. Zime delivered actions pre-call in the form of a checklist to perform objective discovery, and that has helped Bureau’s sales reps ace their calls to move prospects onto the next stage. It also gives the answers and confidence to handle objections.
Zime provided insights that made updating the CRM easier for sales reps, saving them an hour each day boosting their productivity. With helpful checklists pre and post calls, there was less forgetting and more deal closing.
It’s hard to coach reps when you have to refer to basic call notes that lack your product and sales strategy context. When Zime provided Actions and accurate call insights mapped to CRM pipeline data, it was easier to know what they were really selling and how they could improve. Dashboards were created to track adoption by sales managers so it saves their time whilst Zime gives reps personalized coaching through just-in time Actions.
As a sales manager or VP, if you’re ready to upgrade your sales play and scale your team faster, there is no better time than now to book a demo with us.
Save time and rapid improvement with just-in-time actions before and after every sales call.
Time saved as a manager - instead of going through every sales recording and coaching each rep.
Automated action engine that encapsulates playbook elements with deal context, minimizing time spent towards sales content creation.
