1. Installing the app
Only Zoom account administrators can install the app.
- Sign in to Zime and open Settings.
- Open the Recording platforms tab and find the Zoom row.
- Click Enable Native Recording. If it asks you to connect your calendar, connect it first.
- Zoom asks you to authorize the app. As a Zoom account admin, review and approve the requested permissions.
- After approval, Zoom sends you back to Zime, where setup completes and the Zoom row shows Setup Complete.
Native recording needs a licensed Zoom seat (Pro, Business or Enterprise). For hosts without one, Zime records through its notetaker instead.
2. Permissions and data access
The app requires admin-level scopes to access and manage meeting recordings and transcripts across your organization.
meeting:read: admin - View meeting details across the account
cloud_recording:read: list_account_recordings: admin - List all cloud recordings
cloud_recording:read: list_recording_files: admin - Retrieve individual recording files
cloud_recording:read: recording: admin - Access and download specific recordings
cloud_recording:update: recording_settings: admin - Modify settings related to recordings
cloud_recording:read: *: master - Access recordings from sub-accounts (if applicable)
These permissions allow the app to:
- Detect and fetch recordings and associated transcript files
- Download audio and transcript files automatically
- Store them in your organization's workspace within our platform
3. How we use and store data
Once installed, the app:
- Automatically downloads audio files and transcript files of meetings hosted by users in your Zoom account
- Stores these files securely in your organization's private cloud workspace on our platform
- Makes the recordings available for internal use cases like documentation, compliance, knowledge management, or AI processing
All files are encrypted at rest and in transit using industry-standard protocols (for example, AES-256 and HTTPS).
We do not expose meeting recordings to any third parties or use the data for analytics unless explicitly requested.
4. Uninstalling the app
To remove the app from your Zoom account:
- Go to marketplace.zoom.us/user/installed.
- Find Zime in your list of installed apps.
- Click Uninstall and confirm.
This will:
- Revoke all access tokens
- Stop all data sync from Zoom
- Trigger secure deletion of any remaining Zoom tokens and metadata
5. Compliance and security
All data is handled in compliance with Zoom's terms and your enterprise privacy policies.
- Recordings and transcripts are only accessed after admin approval via OAuth
- Tokens are stored securely and refreshed automatically
- You maintain full control over what meetings are recorded, stored, and accessed
6. Need help?
- support@zime.ai
- Help center
- zime.ai/faq
- Security
- trust.zime.ai