Upload Call FAQ
Offline conversations should not become insight gaps. Upload Call brings them into Zime, so you get AI insights based on your company context, not generic summaries.
Why this matters
Zime already understands your business context, such as:
- your accounts and prospects
- your CRM mapping
- your deal stage
- your team's workflows and priorities
So when you upload an offline call, Zime can analyze it in the context of that specific customer, deal, and stage.
Where this helps
- Had a prospect meeting over coffee? Upload it to Zime and get insights tied to that account and opportunity.
- In a boardroom or onsite meeting? Record it on your phone, upload it later, and keep that conversation connected to the right deal.
- Missed an auto-recording? Upload the file so the call is still captured with the right business context.
- Had a partner or channel discussion offline? Bring it into Zime so your team does not lose the account context or next-step insights.
- Working important deals outside your usual setup? Upload the call and still get value based on your CRM and sales process.
What you get
- Summaries that reflect the actual account and deal context
- Insights based on where the opportunity stands
- Better follow-ups and next-step clarity
- Fewer blind spots across important customer conversations
Simple takeaway
Upload Call brings offline conversations into Zime, so you still get insights based on your context: your accounts, your CRM context, and your playbooks.
How it works
Click "Upload Call" in the header
Select a meeting or create one
Link a deal (optional)
Drop your audio/video file
Wait for syncing. We'll notify you!
Get AI-powered insights on your call
Getting Started
Selecting a Meeting
Deal Mapping
Supported Files & Formats
Uploading Your File
Syncing & Processing
Finding Your Uploaded Calls
Need Help?
Still have questions? We're here to help. Reach out to support@zime.ai